Summary
Voice navigation is a premium feature available to Cyclers Plus members. To resolve issues with audio instructions, ensure that the feature is enabled on the map screen and that your phone's Media volume and Text-to-Speech (TTS) settings are correctly configured.
Step-by-step instructions
Enabling Voice Instructions
On the map home screen, tap the voice navigation button.
Based on the status, one of these scenarios will occur:
Voice instructions enabled: Instructions are active with no further notifications.
Voice selection menu: A menu opens where you can select your preferred voice type. If Google Text-to-Speech available, you can select this option (requires an internet connection).
Error notice: If an error appears and navigation is silent, you must install or update your phone's Text-to-Speech app.
System Language & TTS Settings
Voice instructions follow the language settings of your phone. To adjust this:
Open your phone's Settings.
Select Language and input (or Settings -> General/System).
Navigate to Text-to-speech output.
Select the preferred module and ensure Use system language is active.
Audio Volume Control
Press the Increase volume button on the side of your phone to open the audio menu.
Expand the menu and increase the Media volume to the maximum level.
Other Troubleshooting Tips
Check your network connection by toggling it off and on again to restart the network.
Ensure you have the latest version of the Cyclers app installed.
Update your phone’s software to the latest version.
If the issue persists, try to uninstall and reinstall the Cyclers app.
Frequently Asked Questions (FAQ)
Why can't I select a different language for the voice inside the app?
The app uses the same language as your phone's system settings. You must change the language in your phone's global settings to affect the navigation voice.
Do I need to be online for voice navigation to work?
While some voice modules work offline, an internet connection may be required for certain Text-to-Speech services or during the initial setup.
Is voice navigation available for free users?
No, voice navigation is a premium feature that requires an active Cyclers Plus subscription.
